A prominent Facility Service Company in the State of Qatar, known for providing premium support and staffing to the nation’s luxurious Hotel Business sector, is seeking an exceptional Guest Relation Agent to manage high-level guest interactions.
While the hiring entity, potentially part of the Sun City Group‘s service portfolio, supports diverse sectors (including facility management and hospitality staffing), this urgent role is dedicated to ensuring an unparalleled experience for guests within a high-end hotel environment. This position is critical for bridging communication and cultural expectations in Qatar’s luxury market.
The Essential Link: Guest Relation Agent
The Guest Relation Agent acts as the ultimate liaison, ensuring every guest interaction is seamless, professional, and culturally appropriate. This role requires more than just customer service; it demands deep cultural fluency and superior communication skills to manage the expectations of VIP and international clientele.
Mandatory Candidate Requirements:
- Language Fluency: Native Arabic speaking candidates can ONLY apply. This is a non-negotiable requirement, paired with Fluent English knowledge, ensuring effective communication with both international guests and local stakeholders.
- Education: Minimum Bachelor Degree education is required, reflecting the professional standards of the hospitality environment.
- Mobility: Must hold a Qatar Driving Licence for potential duties involving guest transportation, external services, or efficient movement between hotel properties.
- Skills: Strong interpersonal skills, exceptional professionalism, problem-solving abilities, and a commitment to five-star service delivery.
Key Responsibilities (Scope of Hotel Business):
- VIP Handling: Managing the entire experience for VIP and high-profile guests, including personalized check-in/out, room orientation, and proactive assistance.
- Conflict Resolution: Addressing and resolving guest complaints promptly and courteously, ensuring guest satisfaction is maintained at the highest level.
- Liaison: Serving as the central point of contact between the guest and various hotel departments (Housekeeping, F&B, Concierge).
- Cultural Bridge: Utilizing native Arabic skills to comfortably communicate and cater to regional guests, ensuring adherence to local etiquette and expectations.
Compensation and Benefits:
The successful candidate will be offered a comprehensive employment package reflecting the importance of this high-touch role:
- Competitive Salary (commensurate with experience and native language skills).
- Visa sponsorship provided by the company.
- Accommodation provided by the company.
Apply Now to Join Qatar’s Luxury Hospitality Sector
If you are a native Arabic-speaking professional with the required educational background and driving license, and you are ready to be the face of excellence in Qatar’s hotel services, submit your CV immediately.
To Apply:
Please clearly mention “Guest Relation Agent” in your email subject line.
- Send your CV to Email: [email protected]
Seize this exclusive chance to blend your professional education and native language skills in a prestigious facility services role!
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